Dealer Service vs Non-Dealer Car Service in Geelong

September 27, 2016

A question we are often asked is whether a new car warranty will be void if it is not serviced at a dealership. The answer is no, it’s not. You can have your brand new car serviced in Geelong at BJT Automotive and the manufacturer’s warranty will not be affected.

A dealership can not tell you that you have to service your car with them to keep your warranty, nor can they void your warranty if you do have your car serviced somewhere else.

This is great news! Simply because it means you are not locked in to having to take your new car to a dealer for a service, but rather bring it to BJT Automotive instead! We do full log book servicing and always follow the manufacturers guidelines on the work that needs to be carried out. When you bring your new car to us you can be assured that the servicing and any mechanical repairs carried out will meet the warranty specifications.

Our customer service is more personalised that a dealer too. We enjoy getting to know our customers and gaining their trust, and our large and regular clientele are testament to this. So many of our customers have their car serviced in Geelong with us because they know we are thorough, honest and approachable.

If you have a new car and want it serviced thoroughly, then come and see the fussiest mechanic’s in Geelong! Contact us, we’d be more than happy to look after you and your new car!

David Shute

04:54 26 May 23

Another first class service for our Ranger with BJT!
Off touring again and have full confidence that Brett and the team have the Ute in great shape.
Wouldn’t go anywhere else!
Thanks as always

Michelle Stavenuiter

03:20 10 Mar 23

BJT are a cut above the rest. The best experience we’ve had to date. All our family members, some friends and my work colleagues see Brett and Rachel and their team at BJT Automotive. We spent years using the services at a large dealership. BJT have been far superior in service, knowledge, advice and price. Brett leaves no stone unturned. He is fastidious, with his workmanship and attention to detail. Their communication always provides clarity..and confidence. Their is never a question in regards to their professionalism. Each interaction professional, respectful and friendly. We sing their praises loudly and proudly. Thanks again Brett and Rachel for everything. #alwaysgoingaboveandbeyond

Michelle & Mark Stavenuiter

Matthew Wall

02:39 09 Sep 22

Brett, Rachel and the entire BJT team - absolute professionals. I know the 4x4 is in safe hands. Nothing's ever overlooked and even the slightest issue is always bought to my attention for servicing at the time, or in the future. Must go over the car with a fine-tooth comb! Won't be going anywhere else.

Robert

17:42 08 Sep 22

Took my car here for its roadworthy check a while back now (Feb 2019) - I was new to the country with no knowledge of cars and after the rwc it was apparent I had bought a bit of a lemon. The mechanic was extremely patronising and condescending about the fact I had been duped into buying something I had been assured would pass the rwc easily. I then enquired about the next steps to get it roadworthy and was told just to take the paperwork to my mechanic and they would advise - obviously I didn’t have another mechanic otherwise I would have taken it there to begin with and clearly he just didn’t want to carry out the work. And lastly I was charged a higher price than originally quoted due to the car leaking oil on his workshop floor and making a mess - as an entirely mechanically ignorant customer I’m not sure it’s my responsibility to advise the mechanically experienced staff to plan for these kinds of possible issues.

JJC “Joey C” Cos

00:37 08 Apr 22

Recently bought a 2013 Subaru and wanted to get it checked out so we had a baseline for servicing going forward. This was our first time using BJT and from setting up the appointment, to the communication once they had the car everything was first rate. Brett took the time on the phone to explain what he suggested needed to be done and then went back through the list in detail when we picked it up, car drives great and our Subie has a home to keep her going! We will definitely be using BJT going forward and have already booked an appointment for our VW.

Keiran Jones

07:32 17 Sep 21

Great communication from the team. There were no hidden surprises and all work above the original quote was advised and asked if I wanted to proceed. Thank you

Nathan Gardiner

01:54 09 Sep 21

Been using BJT since I had my first car at 18 years old (where dad took his cars). Have had them doing servicing, general repairs and RWC’s. Always found them to be up front and honest with any work that should be done but also let you know of anything that could break down in the future. Always get permission before completing any work that hasn’t been discussed. Would highly recommend BJT and there services to anyone! I’ve been using for over 10 years and they have always been awesome to deal with and do an amazing job!

Rhys Gundry

12:19 12 Aug 21

Could not be happier with the work that was done on our Subaru. Fantastic customer service and very reasonable pricing. Highly recommend.

Ben Stanczyk

01:33 04 Aug 21

Wouldn’t take my car anywhere else. I’ve got complete peace of mind knowing that my car has been serviced correctly at BJT

Catherine Black

01:19 04 Aug 21

First time using BJT, but I am now a customer. Great service, great communication. 😊

John Cook

09:44 08 Jul 21

Excellent service, have been getting my vehicles serviced at BJT Automotive for a number of years

Darcy Kennedy

04:06 22 May 20

Having recently moved to the area I was delighted to have chosen BJT Automotive to service my car. Brett and the team are highly skilled professionals and provide a customercentric service. They are clear about the steps they are taking and why, keep you informed at each stage of the process, and take the time to explain everything as necessary.
A friendly and knowledgeable team that I couldn't recommend more.

Sam Dunbabin

01:33 14 Mar 20

Brett couldn't have been clearer in his advice when he serviced the car. Told me exactly what had been done that service, what to do between service intervals, and future maintenance.
Getting into the car, it was vacuumed, no sign of the service inside the car - it was like brand new.
You can tell that Brett and the team care deeply about doing a great job, and as a customer you can't help but be impressed and appreciate that!

Graham Sutherland

23:22 10 Mar 20

Great service with a smile. Everything on the bill was explained for me and the cars been running like a dream

Rick Frank

04:48 25 Jan 20

Brett was friendly, explained what he had found and broke down the bill clearly. . Very clean shop and even vacuumed the car!

Marion Hovey

07:37 22 Dec 19

Great service and thorough thanks Brett n team BJT

Bevan

09:52 10 Nov 19

Clem, Brett is an honest and reliable mechanic, they even vacuum your car here. Bring the xr6 down, they'll treat it well...

Clinton Allen

10:08 08 Sep 19

Brett is the most genuine and honest mechanic (and good guy) I have comes across and short of leaving town this is the only place I will take my vehicles in the future.

Peter Lehane

03:17 02 Aug 19

Being going to them for eight years and they have the most polite and helpful people....my car is always ready on time and running well and only parts that need replacing are replaced...I highly recommend anyone looking for an excellent mechanic to give them a call...peter lehane.

Glenys Parslow

00:24 30 May 19

We are super impressed with the service we received from Brett and the team at BJT. My vehicle has one more year under warranty, but we decided to get it serviced at BJT after reading the excellent reviews. Choosing BJT did not affect my warranty and the service was very thorough and professional.
Brett's team picked up a tiny oil leak which he recommended getting checked under warranty at the dealership. This turned out to be the transfer assembly which will now be replaced under warranty at the dealership. The part costs around $3000 plus a full day's labour. Brett's careful attention to detail has saved us thousands of dollars.
I would also like to note that Brett is very respectful to women. I went with my husband to pick up the car and Brett made sure to include me fully in all the explanations and decisions.
We have no hesitation in recommending BJT and we won't be going anywhere else in future.

Tim Osborne

03:50 06 May 19

I would highly recommend Brett and his team to anyone. I am very impressed with their attention to detail and thorough approach to vehicle servicing. I often rely on my vehicle in remote settings, the thorough approach undertaken by Brett and his team gives me confidence that my vehicle will be reliable and dependable. You will not find a more thorough mechanic in Geelong.

Steve Barry

12:45 27 Apr 17

Our family has been taking our cars to BJT for over 10 years. During this time we have been completely satisfied with the service and work that has been completed on our cars. From the moment you walk into their reception area and see their workshop you can see what a professional business this is. Brett and his team do a great job and we feel very safe in the knowledge that our cars will not let us down. Brett explains what needs to be done, he provides accurate assessments and will always call if work is required that he has not previously discussed with us. Over the years Brett has provided great advice whether it be work required on our cars or when looking to purchase a car for ourselves or our children. I can honestly say I trust Brett and the team at BJT and would highly recommend them to anyone looking to have their car serviced or for any required mechanical repairs.

Brett Turley

04:44 12 Jul 16

Here is a customer review we received - thanks Narelle - "Hi Brett, Just a quick note to thank you for the service on Monday 4 April. The 'going beyond' what is normally done for me in a service was noted. Your team's attention to detail and going the extra mile was very much appreciated. I was pleasantly surprised to find some things done I wasn't expecting out of a service but were a really nice touch. Thanks very much for a detailed service & have a great weekend!"